Thursday, August 8, 2013

BrandOwner - Social Media Customer Service Platform

BrandOwner is working on a platform to integrate with your social networks that will be easy to use and give small business owners the ability to communicate with their customers and respond to complaints if there are any, or just to simply say "Thank you" to make the customer feel appreciated. They will be open to large businesses and enterprise level companies, although the primary customers will be owners of small businesses that cannot afford big enterprise level services

They aim to fix the problem were a lot of business don't respond back to the complaints or negative things that are said online, or don't converse when a client says something good. A happy customer is a returning customer that could recommend a business to their family and friends.

Month-to-month and annual subscription plans will be offered with a free trial limited-time plan to showcase what their product can do. Follow BrandOwner on Google+, Twitter, and Facebook. It was founded by Albert Pak and Jose Duarte. Launch is set for the Fall of 2013, but you can request an invitation from their homepage to get a peek at BrandOwner.